Enterprise Field Operations

One Platform.
National Scale.

Field24 Enterprise gives Operators, Utilities, Integrators and Facility Managers a single command centre to manage hundreds of technicians across all 9 South African provinces — with auto-dispatch, real-time compliance, warranty management and full API integration.

Operators Utilities Integrators Facility Managers
9
SA Provinces Covered
98%
SLA Compliance Rate
<4min
Auto-Dispatch Time
500+
Verified Field Providers
Who We Serve

Built for Every Enterprise Use Case

Field24 Enterprise adapts to the specific operational needs of each segment — not a one-size-fits-all approach.

Operators & ISPs
Run fibre last-mile rollouts, VSAT installs, LTE tower maintenance and CPE activations across South Africa with full GPS-tracked dispatch and real-time SLA monitoring.
  • FTTH & FTTB activation and splicing
  • VSAT, LTE and microwave tower maintenance
  • CPE provisioning and swap-outs
  • Auto-dispatch with coverage-zone rules
  • Contractor compliance and certification tracking
Utilities & Energy
Deploy smart meter technicians, manage solar farm O&M, and coordinate grid inspection teams across municipalities and private utilities with full compliance audit trails.
  • Smart meter installs and replacements
  • Solar farm preventive maintenance
  • Grid inspection and fault response
  • Compliance documentation generation
  • Integration with municipal work order systems
Integrators
Use Field24 as your sub-contracting engine — access overflow capacity of GPS-verified, skills-matched technicians without the overhead of a permanent field workforce.
  • On-demand sub-contractor marketplace
  • Skills-matched dispatch to project specs
  • Warranty and post-install support management
  • White-label job posting via API
  • Real-time job status for your clients
Facility Managers
Manage planned preventive maintenance, reactive callouts and warranty claims across your entire property portfolio from a single dashboard — any city, any province.
  • PPM schedule management across all sites
  • Priority reactive callout dispatch
  • Warranty claim tracking and resolution
  • Lease compliance reports on demand
  • Contractor performance scorecards
Platform Capabilities

Enterprise Features Built for Scale

Every feature has been designed for high-volume, multi-region, compliance-critical field operations.

Auto-Dispatch Engine
Configurable dispatch rules — by skill, proximity, SLA tier or contractor score — assign the right tech in seconds, no manual intervention.
GPS Geofenced Check-In
Technicians must check in within 200m of the job site. GPS-verified arrival timestamps on every work order — no fraudulent sign-ins.
Visual Compliance AI
AI reviews proof-of-work photos against your pre-defined criteria before the job is marked complete — reducing re-visits by up to 40%.
REST API & OpenClaw Agent
Integrate Field24 into your FSM, ERP or BI platform via REST API. Or use the OpenClaw Agent API to let AI agents dispatch technicians autonomously.
Automated SLA & Compliance Reports
Every job generates a signed, timestamped PDF report. Configurable SLA tiers per client, with breach alerts and performance dashboards.
Escrow Payments & Fast Pay-Out
Funds held in escrow until job approval. Technicians receive payment to their SA bank account within hours of approval — zero chasing required.

Ready to Scale Your Field Operations?

Talk to our enterprise team. We'll map a custom onboarding plan, SLA structure and API integration timeline for your organisation — within 24 hours.